The FP Club - Reel Rewards - Earn on every roll
The FP Club Loyalty Scheme - What Is It?
Welcome to The FP Club, our exclusive loyalty rewards programme. Earn rewards when purchasing your favourite products and collect 5 points for every £1 spent. Your points can then be redeemed against future purchases.
Get started by signing up today and receive 100 points on us, just for joining. It’s our way of saying thank you for being part of the FilmProcessing community. Simply click the frog on the bottom right hand corner or follow it here to sign up The FP club – Reel Rewards – Earn on every Roll.
If you have any questions about the programme please get in touch with us on email.
Loyalty Scheme Terms & Conditions
1. Overview
The FP Club – Reel Rewards is a loyalty scheme operated by FilmProcessing (“we”, “us”, “our”). Members earn points on eligible purchases which can be redeemed against selected rewards.
We reserve the right to amend or withdraw the scheme at any time without prior notice.
2. Membership
- Membership is free.
- Customers must create an account to earn and redeem points. If you’ve shopped with us before, just sign in with your email. Your account will be enrolled automatically.
- Points are non-transferable and have no cash value.
3. Earning Points
Standard Earnings
- Members earn 5 points for every £1 spent on eligible purchases.
- Points are calculated on the subtotal order value after discounts and exclude shipping costs and taxes
- Points will be added once an order has been completed.
Sign-Up Bonus
- New members receive 100 points upon joining The FP Club.
- The sign-up bonus is limited to one per customer.
- We reserve the right to remove bonus points if duplicate or fraudulent accounts are created.
Returns & Cancellations
- Points earned on refunded or cancelled orders will be deducted from the member’s account.
4. Redeeming Points
- 100 points equals £1
- Points can be redeemed against purchases on our website.
- Points cannot be exchanged for cash.
- You’ll earn points on every purchase right away. They’ll be ready to spend after 30 days, once the returns period has passed.
5. Expiry of Points
- Points will expire 24 months from the date they are earned.
- Expired points cannot be reinstated.
- It is the member’s responsibility to monitor their point balance and expiry dates.
6. Account Closure
If a member closes their account, any unused points will be forfeited.
7. Changes & Misuse
We reserve the right to cancel points, suspend accounts, or withdraw membership where misuse, abuse, or fraudulent activity is suspected.
We may amend or terminate the Reel Rewards programme at any time. Where possible, reasonable notice will be provided.
WHAT DO OUR CUSTOMERS THINK?
We measure success through the voices of those we serve—see what our clients are saying.
I tried FilmProcessing after a dissapointing experience at another photo shop which almost put me off photography, and honestly I have yet to have any complaint with anything they've done.
Sending film rolls in is extremely easy, I do mine wholly by post with their printed form, because that's just the routine I have, but you can submit the order online (and you do get a LOT more options for types of film such as souped film etc) and post it; I assume most people do it the latter way.
Turnaround time for colour C-41 film development and return is usually around 3 working days from postage, sometimes a bit quicker depending on your order, B/W film was about 10 days, but given the way B/W is developed this is a pretty decent turnaround.
All of my orders so far are requested to have 6x4 gloss prints with all the photos digitized to CD and at no point has their packaging been a problem, there is very clearly a lot of care that goes into it (even the CD has its own inlay card telling you what's on it), the prints are, again, a really good quality and the negatives have always returned in a nice plastic sleeve with no damage. The scans themselves have always come out great, with no real concern regarding quality or colouring,
Plus, it's a local Plymouth business which is great for me as I live in the area and its nice to support something local, but even if it wasn't, I'd probrably still be using them as regularly as I do now.
