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Terms and Conditions


Welcome to Film These Terms and Conditions govern your use of our website and film processing services. By accessing our website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.


Film provides film processing, scanning, and photographic printing services. Our services are subject to the following terms:

  • Order Submission: You agree to provide accurate and complete information about the film you are submitting for processing.

  • Service Time: We aim to process your film within the time frame specified on our website, but service times are estimates and not guaranteed.

  • Quality Guarantee: While we strive for the highest quality in our processing and scanning services, we cannot guarantee that every film or photo will meet your expectations due to the inherent limitations of film photography.

  • Liability: We take all reasonable care to ensure that the customers film/s are handled with the utmost care and attention. In the unlikely event of loss or damage while in our possession, however caused, liability is limited to the value of the replacement of a comparable unexposed film and refund of any processing charges paid.

  • Scanned images stored on our third-party server are automatically deleted after 30 days from the date of upload, we cannot be held responsible for lost image files that have not been accessed or download within this period.

  • Delivery:  Unfortunately, we cannot be held responsible for delayed or lost orders once in the hands of our third-party delivery services. Where possible we will aim to replace lost prints if they haven’t arrived after 30 days of dispatch. 


User Conduct

You agree not to use the website or services for any unlawful purpose or in any way that interrupts, damages, or impairs the service. You agree not to attempt unauthorised access to our website, server, or databases.

Intellectual Property

All content on the website, including text, graphics, logos, and images, is the property of Film or its content suppliers and protected by copyright and intellectual property laws.

Privacy Policy

Our Privacy Policy, which sets out how we will use your information, can be found on our website. By using our website, you consent to the processing of your data as described in our Privacy Policy and warrant that all data provided by you is accurate.

Changes to Terms

Film reserves the right to change these terms at any time. The most current version of these terms will govern any future use of our website and services.

Governing Law

These terms and your use of the website and services are governed by the laws of the United Kingdom. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at

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