DO YOU PROCESS BLACK AND WHITE FILM?

YES! We can now process 35mm and 120 Black and White film. It takes a little longer than our colour processing service as it's hand processed...but its worth the wait!

WHAT IS YOUR TURN AROUND TIME?

We aim to process all C41 orders the day they are received, 110 and 126 films may take just a little longer. Our C41 time in the lab should never be longer than 48 hours, excluding weekends. Our Black and White service takes a little longer. Black and White films are hand processed once a week so depending on when your film arrives it might be a day, it may be a full week, but it's worth the wait! This doesn't include the time taken for delivery, just the time in the lab.

HOW DO I SEND MY FILMS/CAMERAS TO YOU?

Once you have chosen whether you would like to pay online, or via post. You just need to put your films/cameras in an envelope. If paying via post please ensure that you include a cheque along with your order form. If paying online please enclose your name or order number within the envelope and post them to us at:
FilmProcessing.co.uk
21 Cornwall Street,
Plymouth
PL1 1NW

We recommend visiting your local Post Office to ensure the correct postage has been paid or your films may not reach us.

WHAT KINDS OF FILM DO YOU PROCESS?

We accept all C41 process film. These include 35mm colour film, APS, 120, 110 and 126 films. We can also process 35mm and 120 Black and White film

WILL I GET MY NEGATIVES BACK?

Yes! We return all negatives with every order, even if your film is blank.

WHAT KIND OF PAPER DO YOU PRINT ON?

We process all films using traditional chemistry and Fuji Crystal Archive Professional Digital Photographic Paper. You can choose either Gloss or Lustre finish.

HAS MY APS FILM BEEN PRINTED ALREADY?

The handy thing about APS film, is that you can tell if it's been used or already processed. At the bottom of your APS cartridge you will see numbered symbols 1-4. The white tab indicates at what stage your film is at. 1 - Your film has not been used 2 - Your film has been partially used 3 - Your film has been used and is ready for processing 4 - Your film has been processed already. Another indicator is the small tab next to the third icon. If the tab is intact this means it has not been processed. If it is broken, there is a very good chance that it has been processed.

DO YOU SELL FILM?

Yes! We have a selection of 35mm, 120, Lomograpy and Black and White films available to buy

CAN I HAVE MY FILMS DIGITALLY?

You can! We offer a Film to Digital option with a number of scan resolutions. We can provide them on a CD or sent online via Dropbox. Regretably we can't scan your films onto USB.

WHAT'S THE DIFFERENCE BETWEEN YOUR DIGITAL SCAN RESOLUTIONS ?

We offer three digital scan options, Standard, Medium and Large. These resolution and file sizes average around:

• Standard - 2728x1830 and 3-5MB
• Medium - 3637x2433 and 5.5-7MB
• Large - 5444x3649 and 12-18MB

CAN YOU PRINT MY APS FILM IN PANORAMIC?

I'm afraid we can only print and scan APS films at 6x4" size. If you've shot your APS film in Panoramic you will loose some of your image.

HOW LONG DO YOU STORE MY IMAGES?

If requesting Dropbox files, we keep the images ative for a month to ensure you have enough time to download them to your chosen device. We cannot store your films for longer than this due to the storage involved. If we have scanned to CD or printed your film it will stay on our archive for around 3 weeks. After this time has passed we will no longer have access to your images.

HOW MUCH IS DELIVERY?

You pay to get your films to us and we post your film processing orders back free of charge! If you buy films it's £3 for delivery. Once your order total hits £25 delivery is free!

DO YOU DELIVER OUTSIDE THE UK?

At this time we can only offer delivery within the UK, sorry!

WILL MY ORDER BE TRACKED?

We ship using 2nd Class Royal Mail, if you would like to upgrade your order to tracked delivery please get in touch.

CAN I PAY BY CHEQUE?

You certainly can if paying by post! You must enclose your cheque or postal order along with your films/cameras and completed order form which you can download here. All cheques must be made payable to 'MyPhoto'. It is also advised to write your address on the reverse of your cheque or postal order.

CAN I PAY ONLINE?

Yes, and its really easy! Select the service you require, complete the online order and continue to our checkout via PayPal or Credit or Debit Card.

I'VE PAID BUT THE RECEIPT SAYS MYPHOTO?

Don't worry it is us! MyPhoto is our sister site, our original bricks and mortor store. Payments for both sites are under MyPhoto presently.